On its way
Concluding investigation
We are concluding our investigation and have sent an email to the receiver to confirm if the parcel was received or not. Once we hear back we will be able to close the investigation.
Manage parcel
Sender
Spotswood
VIC 3015
Australia
Receiver
Sydney
NSW 2000
Australia
Tracking history
We are concluding our investigation and have sent an email to the receiver to confirm if the parcel was received or not. Once we hear back we will be able to close the investigation.
Parcel has been reported as not received. We have started an investigation and depot search. National depot searches may take up to 5 business days to resolve. Further updates will appear real-time on this page.
-
Investigation launched.
-
Carrying out initial internal checks.
Completed -
Interviewing the drivers and searching the local delivery vans.
Completed -
Conducting searches of all loading bays and transit cages at the local depot.
Completed -
Conducting searches of all national and regional depots around the country.
Completed -
Final checks with the receiver before concluding the investigation.
Completed
We are experiencing some delays in your parcel delivery. Rest assured we're doing our best to get it to you sooner! Thank you for your patience.
Parcel volume and weight checked on 13 Dec 2022
Parcel picked up
Parcel order created.
Get the full package
When you sign up for your free Sendle account, you’ll get access to these great features.
Powerful tools
Manage your deliveries in a matter of seconds with Sendle's powerful technology that is quick and easy to use.
Superior tracking
Keep track of your Sendle deliveries all in one place. Plus, receive great rates if you want to send a parcel of your own - bonus!
Amazing support
You get easy access to detailed advice and support, looked after by real people who are always happy to help.
Gain more control over your deliveries
Sign up for a free account in 30 seconds